FAQ

Support

Frequently Asked Questions

Everything you need to know about the Korean Scalp Revival Bar. Click any question to expand the answer.

About the Product

How does the Korean Scalp Revival Bar work? +
The bar combines active botanical ingredients — ginseng extract, bamboo charcoal, fermented rice water, and rosemary oil — to cleanse the scalp while restoring its natural pH balance. Unlike liquid shampoos that strip your scalp's protective barrier, the bar nourishes as it cleanses. Over 30 days, you will notice less shedding, reduced oiliness, and a calmer, healthier scalp environment.
How often should I use it? +
3–4 times per week is ideal for most hair types. If you have an oily scalp, daily use is perfectly fine. If you have a dry or sensitive scalp, 2–3 times per week is recommended. Your scalp will tell you — if it feels tight or dry, reduce frequency; if it feels oily quickly, use it more often.
Is it suitable for all hair types? +
Yes. The bar works with all hair types — fine, thick, curly, straight, wavy, dry, oily, or combination. It is also safe for color-treated hair because it contains no sulfates or harsh stripping agents. It has been tested on all scalp types including sensitive scalps.
How long does one bar last? +
One bar provides approximately 30 days of use when used 3–4 times per week (approximately 40–60 washes). This makes it equivalent to 2–3 bottles of liquid shampoo. To maximize the life of your bar, always store it on a dry soap dish away from direct water flow between washes.
Does it lather well? +
Yes — it produces a rich, creamy lather. Wet your hair and the bar thoroughly, then apply directly to your scalp in sections or lather it in your hands first. Massage the lather into your scalp for 2–3 minutes before rinsing. The lather may feel different from sulfate shampoos, but this is normal — it is cleaning without stripping.
Can I use it with my existing conditioner or serum? +
Absolutely. The bar works as a scalp cleanser and is fully compatible with any conditioner, hair mask, or scalp serum you currently use. Apply conditioner from mid-lengths to ends (avoiding the scalp) after using the bar for best results.
Will I experience an adjustment period? +
Some customers — especially those transitioning from sulfate-heavy shampoos — notice a 1–2 week adjustment period where the scalp recalibrates its oil production. This is completely normal and temporary. By week 3, most customers report that their scalp feels significantly better balanced, and they would never go back to liquid shampoo.

Orders & Shipping

How long does shipping take? +
Orders are processed within 1–2 business days. Standard shipping takes 5–10 business days. Expedited options are available at checkout. You will receive a shipping confirmation email with your tracking link as soon as your order leaves our warehouse.
Do you offer free shipping? +
Yes — free standard shipping on all orders over $50. Orders under $50 have a flat shipping rate shown at checkout. Buying two bars in our bundle offer qualifies for free shipping automatically.
What is your return and refund policy? +
We back the bar with a 60-Day Money-Back Guarantee. If you are not completely satisfied within 60 days of receiving your order, email us and we will issue a full refund — no return required, no questions asked. Read the full refund policy →
How do I track my order? +
Check your inbox for a shipping confirmation email — it contains your tracking link. You can also visit our Track Your Order page or log into your account to see live order status.

Still have a question?

Our team responds within 24 hours, Monday to Friday.

Contact Us →